Customer support, before and after sales, is an essential guarantee that GEMA Elettromeccanica is strongly committed to.
From the early stages of every project, we establish in-depth collaboration with customers to define the production process of the machine or system, and the best possible layout for the available space, taking into account the technical and commercial needs of the company.
Our after-sales guarantee includes a prompt intervention service for any need together with remote or on-site assistanceby highly specialist technical engineers, all over the world.
Customers also have the possibility to sign an assistance contract to cover the post-guarantee period. This will make a technical engineer available, every day of the week, to monitor plants and systems remotely and to solve management problems if they arise.